Frequently Asked Questions
Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions,
please just send it to firstname.lastname@example.org
Please refer to How to Order.
Click on a particular product and you can see that it has a size guide tab near the description box.
We accept all major credit and debit cards (Visa, MasterCard, American Express and Diners Club) and payments via PayPal, Apple Pay, and Google Pay.
If your order is ready to be shipped out locally, you can expect to have your orders after 5 to 7 working days from the date of receiving your order confirmation. If your order has preorder items, they might take 1 to 3 weeks to arrive from Korea to Singapore, that does not include the local shipping time to reach your doorstep.
Free shipping for all orders with no minimum spend.
We ship using SingPost and NinjaVan. To track your order, if it’s registered shipping, we will provide you with the tracking number to monitor for your own reference.
No, not at the moment but we might open for international orders in the future.
No, but in any case, if you received the wrong size or you do not like the colour, you can head down to our outlet at One Raffles Place to exchange your items within 14 days.